Wednesday, November 30, 2011

A Big Thank You to our Supporters




Virgin America, a California-based airline that is reinventing the domestic travel experience, has captured a string of industry best awards, including Best Domestic Airline in  Travel + Leisure’s World’s Best Awards for the fourth consecutive year. Earlier this year, the airline also took top honors for “Passenger Service” in Air Transport World’s Industry Achievement Awards and “Best Low-Cost Airline” and “Best Staff Service” among North American competitors in the 2011 World Airline Awards.

Since its launch in August 2007, Virgin America has worked hard to offer unrivalled value with low fares and innovative features like touch-screen personal seatback entertainment, power outlets, WiFi, mood-lit cabins, premium TV, seat-to-seat chat, and a first-of-its-kind digital Shop section and an on-demand menu. And as the airline continues to increase its fleet, growing from its current 39 aircraft to a projected fleet of 52 aircraft by mid-2012, we promise to continue providing a great experience.

Receiving this type of recognition is a great deal to all of us at Virgin America, and we truly appreciate everyone’s support. In return, we will work even harder to provide memorable experiences on our flights. In order for us to do so, please fill out our "Virgin America Experience" Quality Survey before getting off the plane. We want your input on how to improve the Virgin America experience.
Please continue to choose Virgin America as your airline, and we will continue to commit to our mission statement: to elevate each guest experience above the ordinary. 

Tuesday, November 29, 2011

Where to Eat in The Winter’s “Hottest” Cities



The winter months are the perfect time to drop everything and go in search of the sun. Thanks to our 15% off deal, you now have the opportunity to escape from winter weather. We partnered with Yelp in order to provide you with the best restaurant choices in 3 fabulous cities.

We have put in the research to find you those must visit eateries. The three cities we recommend you visit, stateside, are Palm Springs, Ft. Lauderdale, and Orlando. The Restaurants we recommend are:

Palm Springs—Palm Greens Cafe
A small café open for breakfast, lunch, and dinner. The food is fresh daily and the unique menu is composed of organic ingredients, so you cannot go wrong. They pride themselves in using flavors from around the world to create tantalizing food.

Ft. Lauderdale—Rustic Inn Crabhouse
Established in 1955 as a roadhouse saloon, the Crabhouse has come a long way while still keeping its original flair. Seating is available right on the deck overlooking the water, allowing you to get the full crabhouse experience. Be sure to try the World Famous Garlic Crabs.

What’s a trip to the South without some good ‘ole fashion barbeque? Four Rivers is one of the most talked about Barbecue restaurants in Florida. Although the serving line can be up to 45 minutes, the wait is well worth it! This smokehouse will not let your taste buds down.

Win a Trip to Las Vegas for New Year's Eve!



Enter to win a three-night getaway at the Venetian Resort and Casino and ring in the New Year in Sin City. Includes hotel suite and round-trip airfare for two from New York, Chicago, or Los Angeles. To enter, simply tag Virgin America in a New Year’s resolution Facebook post between 12:00 AM and 11:59 PM PST on Thursday, December 1. The post with the most inspirational swagger wins!

Monday, November 28, 2011

The Latest and Greatest From Google



The airline that brought you the first Wi-Fi enabled plane is now upping its game.


From now until January 15, Virgin is hooking you up with a brand new Chromebook to try out during your flight from San Francisco, Dallas-Fort Worth, Boston, Chicago O’Hare, or New York. Simply check one out at the Chrome Zone kiosk at your departure gate and return it to the Chrome staff waiting for you upon arrival.
Enjoy free Wi-Fi and built-in 3G even at 35,000 feet!

Sunday, November 27, 2011

Your Corner Office in the Sky



Elevate Inc. is Virgin America’s frequent flyer program tailored uniquely to small and medium sized businesses. Unlike other airlines, we created a loyalty program built to benefit smaller businesses with their traveling needs.

We want to reward companies who choose us for all their business trips. A company that spends at least $20,000 per year in travel with Virgin America will meet the requirements of Elevate Inc. As a member, Elevate will give companies 3% discounts on all tickets.

Since the program launched in 2007, we have signed more than 150 deals with companies in the tech, media, entertainment, biotech and financial industries. We fly to the main business sectors throughout the country, and want our reward program to truly benefit our most loyal corporate customers.

At Virgin America, we have structured our planes to be your, “Corner Office in the Sky”. We offer Gogo Inflight Internet so you will be able to complete all the work for an upcoming meeting, or add the finishing touches. With 3-prong plugs available in every seat, you can ensure your phones, laptops, or tablets will have full battery throughout the flight, allowing you to stay connected at all times. We also have three cabins of service to accommodate your personal preferences: First Class, Main Cabin Select, and Main Cabin.

To see a recent press release about the program please read more here. Or to learn about all of the other perks of Elevate inc. click here!

Flight + Hotel Package Deal!


Planning a trip to the West Coast, but don't have a place to stay?

Ritz Carlton - Los Angeles
Virgin America has just begun a new chapter in luxury travel. As our lives get busier with work, our leisure time is now more precious than ever. We want to be certain of making decisions that we will not regret, and we want experiences that will stay with us for the rest of our lives.

The Virgin America experience is designed to be like no other, with its stylish design and state-of-the-art technology, and now our flyers will be able to continue the experience from 35,000 feet in the air through to their stay at The Ritz Carlton.
In order to meet the needs of our flyers, we are offering a new Flight+Hotel Package Deal, an offer valid for travel through December 31, 2012. Come discover the excitement of a new city and make a reservation at this luxurious resort at 40% off only at Virgin America.


We are thrilled to announce that Virgin America recently confirmed a partnership with an infamous 5 star Hotel - The Ritz Carlton. There are so many experiences to treasure from a vacation at The Ritz Carlton, whether it is enjoying a specially prepared dinner or experiencing a massage in the moonlight. So take advantage of this unbelievable, once in a lifetime package and enjoy the deluxe accommodations that await you.

*Arizona, California, Colorado, Florida, Georgia, Hawaii, Louisiana, Massachusetts, Missouri, Nevada, New York, North Carolina, Ohio, Pennsylvania, Texas, Washington D.C.

West Coast: The Must Sees




Have you booked your 15% off flights yet? If so, let us help you plan your vacation. Here at Virgin America we want to make your travel experience the best possible. In honor of our recent deals, we are going to present you with a few recommendations.
We have three unique activities in our major west coast destinations: Los Angeles, San Francisco, and Seattle. These recommendations are from locals who know their city best. With assistance from Yelp, you will be able to read reviews and see pictures of the most popular and highly rated attractions in your destination city. Here are the must do activities:

Los Angeles—Dearly Departed Tour
The Dearly Departed Tour takes you through Los Angeles in their “Movie Theater on Wheels”. You will experience L.A., while travelling through numerous famous movie locations and hear stories about each individual film, the industry, and city along the way.

San Francisco—Grand View Park
Looking to see all San Francisco has to offer from the top? Hike up the stairs to Grand View Park on a sunny day to a magnificent view of the ocean, Golden Gate Park, Golden Gate Bridge, and Downtown.

Ranked #1 for their excellent tours, the Savor Food Tours guide you through the history, food, and culture that make Seattle a top culinary city. Tours range from Pikes Place Market to Chocolate Indulgence; each tour is a truly unique way to explore the city.

Wednesday, November 23, 2011

Gobble Up Savings With Your Personalized Black Friday Special!

This year, you can finally forgo the 4:00 am wakeup call, the pushy crowds, and the colossal lines, and enjoy the much-needed recovery from your Thanksgiving festivities. Stay comfortable and stampede-free at home all day long because Virgin’s online Black Friday sale brings you the best deal with the click of a button. Book a round-trip flight to any Virgin-supported destination for December or January and receive a complementary gift of your choice!


Gift option 1: $25 credit to your in-flight Virgin account

Enjoy $25 on us! Use this credit for last-minute holiday gift purchases on SkyMall’s digital shopping platform, easily accessible from your individual touch screen. Or treat yourself with pay-per-view movies, snacks, and beverages from our regular menu and from our custom “Cocktails with Altitude” selection.


Gift option 2: Free baggage check

Don’t have enough room in your roll-aboard for all your holiday gifts? Book with Virgin and check a suitcase at no additional charge.


Gift option 3: $25 hotel or rental car credit

Use this credit to reduce your reservation costs at your holiday season destination. Revisit an old favorite or try out a new provider! Check out the list of participating companies here.


Gift option 4: $15 American Express gift card

Free money! Who couldn’t use a little more cash, especially during this season of giving? Enjoy $15 to spend on whatever your heart desires.

Happy holidays from Virgin!

Tuesday, November 22, 2011

Eat, Drink, and Save Money


Vegetarian Greek Salad

Virgin America is the only airline in America that allows passengers to order food and drinks during a flight either with a touch of the button on their individual entertainment system or through the remote control in every armrest.

Breakfast options include yogurt, berries, and granola. For lunch and dinner, travelers can enjoy hummus, veggies, pita, vegetarian Greek salad, Chicken Cobb Wrap, Monterey Beef Wrap, and more.

Some more enjoyable meals include Blackened Beef Filet Salad, Hibachi Chicken Salad with Cold Soba Noodles, and Mushroom and Gruyere Frittata with Tomato Wine Sauce.

There is also a new variety of snacks available on all Virgin America's flights. Chex Party Mix, Pringles, Emerald Dry Roasted Almonds, Fiver One Oat n’ Chocolate bar, Brent & Sam’s Chocolate Chip Cookies, Snickers Bar, Peeled Snacks Organic, and Chiquita Apple Bites.

Veggies and Hummus
The new healthy menu options are available for purchase, all for under $7 (Meals $5-$7, Snacks $1, Drinks $2).This beats the prices you’d find at the airport, and this way, you don’t have to tote the food on board.

Friday, November 11, 2011

Great Thanksgiving Meals and Even Greater Flight Deals



Looking for a way to make it home for Thanksgiving without spending a bundle? Virgin America is offering a 15% discount, so don’t wait till the last minute and reserve your seat now!


This time of the year can be an expensive time to travel. Virgin America is offering an incredible discount for all students for a limited time, making our prices even more affordable. We understand that students are on a budget, so we want to be able to accommodate students’ needs. And with industry-leading guest service, beautiful design, and a host of high-tech amenities, Virgin America promises you a fun, but safe trip home.

Until 11:59pm on Wednesday, November 30th, you can SAVE 15% on ALL DOMESTIC Virgin America flights.

Remember, this discount is available to all STUDENTS: K-12 and college.

Scan and upload a picture of your ID (need picture and birthdate) if buying your ticket online, and make sure to present the same photo ID on the day of your flight.

Students! Don’t miss out on this opportune deal and buy your tickets here before November 30th, and receive 15% off! NO blackout dates! 

Reinventing the Flying Experience


Virgin America returns its customers to the golden age of air travel, when flying was a glamorous experience, without the added cost of luxury. With Virgin, reaching your destination is no longer a chore, but a sensational venture in its own right. And the best part is, it's affordable.


Escape the mundane as you enter the relaxing atmosphere of a Virgin aircraft. Our mood lighting’s soft hues of pink, blue, and purple, offer passengers a pleasant vacation from the harsh fluorescents of traditional airplane cabins.


Engage with our award-winning Red™ in-flight entertainment system. Each seat is equipped with its own touch-screen that allows passengers to access numerous premium amenities. Track your trip’s progress with interactive terrain views on Google Maps, chat with fellow travelers, peruse products from Sony, Canon, Michael Kors, and other top brands via SkyMall’s digital shopping platform, play games, watch live and on-demand television shows and movies, or create a personalized playlist from thousands of musical selections.


Bypass the traditional refreshment cart process by ordering snacks and beverages directly from your seat. Try a “Mile-High-Tini,” one of many drinks offered in our custom “Cocktails with Altitude” menu, or choose a long-term favorite from our regular alcoholic beverage selection. Explore all the entertainment features of Red™ here.


With Virgin, getting there is part of the fun. Enjoy our incomparable flight experience on your next trip! Check out our affordable prices today!

Thursday, November 10, 2011

The New “Virgin America Experience” Quality Survey



Tired of feeling like your word isn’t heard? Do you think filling out a paper survey is worthless? In our most recent customer service initiative, Virgin America will now offer the unique “Virgin American Experience” in-flight quality survey for customers. We have created a new, easy to use, quick response customer service program to ensure your experience with us is the best.

The “Virgin American Experience” in-flight quality survey can be taken at any point throughout your journey with us, whether it is waiting to take off, in flight, or taxing to your gate in your destination city. The survey is provided on your personal in-seat touch screen, to make it the most convenient for you, the customer. Within the survey you will answer questions about:

· Check-in process

· Airline Cleanliness
· Overhead Availability
· Flight attendant courtesy, care, and attentiveness

The survey—based on a number system—ranks the above sections, with the opportunity to expand on your experience with multiple comment sections. At the beginning of each flight the attendants will input their names into the system, allowing you to critique their individual performance. This will ensure that your input and experience is not only recorded, but also heard by the employees who will make the difference. Each period, the top 10% of employees with the best reviews will be rewarded. This incentive guarantees our employees will work to make your experience the best in the sky. Here at Virgin America, we want your vacation to begin on the plane.